California residents: can see Financial Incentive Terms for terms and can request Do Not Sell My Info. Please visit our privacy policy to learn how we use your information.
If you do not wish to receive promotional emails from us, unsubscribe. Note that it may take a few days for us to process your request.
","emailMarketingMobileTemplate":"California residents: can see Financial Incentive Terms for terms and can request Do Not Sell My Info. Please visit our privacy policy to learn how we use your information.
If you do not wish to receive promotional emails from us, unsubscribe. Note that it may take a few days for us to process your request.
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In the future, you will need to sign in with your B2B Member ID and Access Code and use either Guest Checkout or sign in using your new email and password.","resetPassword":{"label":"reset your password","description":"Your entry does not match your current password. You can","text":"if you've forgotten it."}}},"confirmAccountThankYouConfig":{"pageTitle":{"title":"Your account is confirmed!"},"pageDescription":{"description":"Thank you for confirming your account. You may save payment information across our"},"pageAddDescription":{"description":"for faster checkout."},"manageYourAccountButton":{"text":"Manage your account"},"viewYourCartButton":{"text":"View your cart"},"continueShoppingButton":{"text":"Continue shopping"}},"updatePasswordConfirmationConfig":{"pageTitle":{"title":"Thank you"},"pageDescription":{"description":"Your account password has been updated. 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We look forward to your next visit."},"signInButton":{"text":"Sign In"},"continueShoppingButton":{"text":"Continue Shopping"},"confirmationCodePageConfig":{"heading":"Your account","labelName":"Enter Code","btnText":"Submit","message":"Please enter the code provided in the email we recently sent you."}},"confirmationCodePageConfig":{"heading":"Your account","labelName":"Enter Code","btnText":"Submit","message":"Please enter the code provided in the email we recently sent you."},"creditCardInfo":{"CredCardInfo":"Credit Card Information","PaymentMethods":"Payment Methods","AddCard":"ADD NEW CARD","keyRewards":"VIEW KEY REWARDS","updatePaymentDes":"Save and update your payment method for faster checkout.","createAccountContent":"Sign in or create a new account with Capital One to access your reward balance and more. Not a cardmember?","linkCard":"LINK CARD","learnMore":"Learn more","bannerHeader":"Cardmembers,California residents: can see Financial Incentive Terms for terms and can request Do Not Sell My Info. Please visit our privacy policy to learn how we use your information.
"},"unsubscribeNote":{"message":"If you do not wish to receive promotional emails from us, unsubscribe Note that it may take a few days for us to process your request."},"alreadyHaveAccount":{"message":"Already have an account? "},"signInLink":{"message":"Sign In"},"orText":{"message":" or "},"skipLink":{"message":"Skip"}}},"keyRewardsPageConfig":{"goldRewardsConfig":{"goldRewardsLabels":{"reLinkYourCardLabel":"relink your card(s).","goldRewardsErrorMsg":"We are having trouble accessing your rewards. Please "},"accountLinkingModalConfig":{"description":"Unlock your rewards by linking your card to your account.","loyaltyLinkLabel":"LINK MY CARD","cancelLabel":"CANCEL"}},"footerInfo":{"legalContent":["New cardmembers earn 10% back in rewards for Net Eligible purchases made at Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, West Elm, Rejuvenation and Mark & Graham (excludes GreenRow and Dormify) during the first 30 days from account opening, 5% thereafter. Some approved customers will not be eligible to make same-day purchases, for example, if they do not timely complete any required authentication process and/or their applications present fraud concerns. Customers who are not eligible for a virtual card will not be able to make a purchase until their card arrives in the mail.","Visa cardmembers earn 4% back in rewards on Net Eligible purchases made at grocery stores, food delivery services, and restaurants. Grocery purchases made at gas stations, convenience stores, warehouse clubs, discount stores, and super stores (or at grocery stores associated with discount or super stores) will earn 1% back in rewards. Earnings will be applied based on the merchant category code used by the merchant who reports a transaction. Merchants determine their merchant category code with their acquirer, which could impact the qualified rewards earn. Williams-Sonoma, Inc. and Capital One are not responsible for merchant category codes used by merchants.","Visa cardmembers earn 1% back in rewards on Net Eligible purchases made anywhere Visa is accepted. Earnings will be applied based on the merchant category code used by the merchant who reports a transaction. Merchants determine their merchant category code with their acquirer, which could impact the qualified rewards earn. Williams-Sonoma, Inc. and Capital One are not responsible for merchant category codes used by merchants.","Any purchase of $0.01 or more made with a Key Rewards Visa in-store or online at a participating Williams-Sonoma, Inc. brand qualifies for free standard shipping within the contiguous 48 states. For the avoidance of doubt, free shipping is not available if you use your Rewards to purchase your entire order. Please note that free shipping is only offered where you pay directly with your Key Rewards Visa as the initial payment method in the transaction. Free shipping is not available if payment is made using digital wallets, such as Apple Pay, Google Wallet, or Samsung Pay, or if payment is made through third party payment solutions, such as PayPal.","Promotional financing available on qualifying purchases of $750 or more, excluding shipping and tax, made on an approved Pottery Barn Key Rewards, Williams Sonoma Key Rewards, West Elm Key Rewards or The Key Rewards Visa issued by Capital One, N.A. Your account must be open and current to be eligible for this offer. For eligible purchases, the purchase amount is divided into 12 equal monthly payments and will be assessed zero interest effective for 12 months or until the purchase is paid in full. This special equal payment term will be added to your normal minimum payment due on non-promotional Credit Plans. If you do not make the equal payments under the program and the purchase is not paid in full after 12 months, the standard variable purchase APR of 29.24%-30.24% will apply to your remaining program balance. The advertised monthly payment amount is rounded to the nearest dollar, and does not include taxes, shipping or ancillary charges. Promotional financing is not available on international orders. Rewards are not earned on promotional financing purchases. Purchases made through third-party payment accounts, mobile or wireless card readers, mobile or digital wallets or similar technology are not eligible to receive promotional financing. Key Rewards Visa: Purchase APR: 29.24% variable APR; Balance Transfer APR: 29.24% variable APR; Cash Advance APR: 29.24% variable APR. Cash Advance Fee: Either $5 or 5% of the amount of each cash advance, whichever is greater; Annual Fee: $0; Balance Transfer Fee: No Transfer Fee with this Transfer APR; 3% on the amount of each transferred balance that posts to your account at a Promotional APR that we may offer you. Variable APRs as of 2/2/26. Subject to credit approval; based on your creditworthiness, some options may not be available and other terms may apply.","A $25 Birthday rewards certificate will be issued during your birthday month and will be available through your Williams-Sonoma, Inc. account. To be eligible, your account must (1) have a valid email address and U.S. Mailing address on file, (2) be open and current at the time the reward is to be given and (3) you must make a purchase in the 12 months before your birthday month. New accounts opened during your birthday month are not eligible for a Birthday reward until your birthday month the next calendar year. Only one birthday certificate will be awarded in a 12-month period, and must be redeemed within 30 days following issuance.","Key Rewards Visa: Purchase APR: 29.24% variable; Balance Transfer APR: 29.24% variable; Cash Advance APR: 29.24% variable. Annual Fee: $0; Cash Advance Fee: greater of 5% of advance amount or $5; Balance Transfer Fee: 3% of the amount of each transferred balance that posts to your account at a promotional APR that we may offer you. Variable APRs as of 2/2/26. Subject to credit approval; based on your creditworthiness, some options may not be available and other terms may apply."]},"howToEarnKeyRewardsBannerConfig":{"nonCardMember":{"title":"About Key Rewards","goldColumn":{"howToEarnTitle":"How do I earn Gold Rewards?","howToEarnDescription":"Shop across our family of eight brands including Pottery Barn, West Elm, Williams Sonoma and more with a card.*","howMuchEarnTitle":"How much do I earn?","whenToSpendTitle":"When can I spend my Gold Rewards","howMuchEarnDescriptionLines":[{"title":"Across Our Family of Brands1","description":"For your first 30 days, 5% thereafter."},{"title":"Grocery Stores, Dining,Fast Food & Food Delivery2"},{"title":"On All Other Purchases3","description":"Anywhere Visa is accepted."}],"whenToSpendDescription":"30 days after earning at least $10 in rewards, a reward code will be unlocked (available on this dashboard)."},"silverColumn":{"howToEarnTitle":"How do I earn Silver Rewards?","howToEarnDescription":"Every time you shop, let us know you’re a Key Member by providing your registered phone number at checkout.","howMuchEarnTitle":"How much do I earn?","whenToSpendTitle":"When can I spend my Silver Rewards","howMuchEarnDescriptionLines":[{"title":"Across Our Family of Brands","description":"On qualified purchases."}],"whenToSpendDescription":"30 days after earning at least $10 in rewards, a reward code will be unlocked (available on this dashboard)."}},"cbccMember":{"title":"Cardmember Benefits","benefitsColumns":[[{"title":"Free Standard Shipping at Williams Sonoma5","description":"On eligible items."},{"title":"Zero Interest Promo Financing6","description":"Optional on every purchase of $750 or more. 12 equal monthly payments required."},{"title":"$25 Birthday Reward7","description":"Gifted annually to active cardmembers."},{"title":"$0 Annual Fee8","description":"Pretty tough to beat that."}],[{"title":"Member Exclusives","description":"Special offers, early access to events and more."},{"title":"At Pottery Barn, West Elm,Williams Sonoma & More2"},{"title":"On Grocery Stores, Dining,Fast Food & Food Delivery3"},{"title":"On All Other Purchases4","description":"Anywhere Visa is accepted."}]]},"plccMember":{"title":"Cardmember Benefits","benefitsColumns":[[{"title":"Free Standard Shipping at Williams Sonoma5","description":"On eligible items."},{"title":"Zero Interest Promo Financing6","description":"Optional on every purchase of $750 or more. 12 equal monthly payments required."},{"title":"$25 Birthday Reward7","description":"Gifted annually to active cardmembers."}],[{"title":"Member Exclusives","description":"Special offers, early access to events and more."},{"title":"$0 Annual Fee8","description":"Pretty tough to beat that."},{"title":"At Pottery Barn, West Elm,Williams Sonoma & More2"}]]}},"keyRewardsList":{"heading":"Your Available Rewards","description":"Redeem at checkout online or in-store."},"unlockedRewardsSummaryConfig":{"label":"Unlocked Rewards"},"printAllCertificatesConfig":{"defaultButtonLabel":"Print All","printLoadingLabel":"Printing...","printDocumentTitle":"Rewards Certificates","certificateCountPostfix":"Certificates","printDocumentConfig":{"title":"Reward Certificate","subtitle":"Redeem Online or In-store","certificateNumberLabel":"Certificate No.","expiryDateLabel":"Expires","coverLogoImageAltText":"The Key Rewards","barcodeImageAltText":"barcode"}},"headerLinkCardButtonText":"LINK MY CARD","headerLinkCardSubText":{"gold":"Not seeing your rewards? Link your card below.","silver":"Have a card with us? Link below to see your rewards.","nonmember":"Have a card with us? Link below to see your rewards.","none":"Have a card with us? Link below to see your rewards."},"headerLinkCardURLConfig":{"partnerScope":"partner_servicing_accounts%20partner_rewards%20partner_deep_links%20tokenize_requestor_specific"},"rewardsCreditCardBannerConfig":{"title":"Earn the most rewards when you shop with your {{creditCardName}} Visa","descriptionLines":["Earn and redeem rewards at Pottery Barn, West Elm, Williams Sonoma, and more","Earn 4% back in rewards on groceries, restaurants, and food delivery services (excludes fast food). 1% everywhere else.","Free standard Shipping at Williams Sonoma"],"benefits":{"newCardMember":{"title":"Earn the most rewards when youInternational Customer? Sign up for emails here.
"},"uiTextForm":{"optinTextMessage":"Enter your mobile number to receive automated marketing text messages about new items, great savings and more. You understand that consent is not required to make a purchase. Message and data rates may apply. Message frequency varies. Wireless Carriers are not liable for delayed or undelivered messages. Text HELP for help and STOP to cancel.
For questions, Please contact us. terms
By submitting your email address, you are providing your consent to Williams-Sonoma Canada, Inc. doing business as Pottery Barn Teen on behalf of itself and its affiliates, including Williams-Sonoma, Inc., to send electronic messages to your email or similar account about updates on future events and promotions relating to WSI Brands, our affiliates and our Select Partners. You can withdraw your consent at any time by Contacting Us. We will treat the information you provide in accordance with our Privacy Policy. For additional details, please see our Terms & Conditions.
"},"rejuvenationNote":{"message":"Visit Rejuvenation to sign up for a Financial Incentive Terms
"}},"submitButtonTitle":"SUBMIT","legalDescription":{"message":"By submitting your email address, you are providing your consent to Williams-Sonoma Canada, Inc. doing business as Pottery Barn, PBTeen, Pottery Barn Kids, Williams Sonoma, Williams Sonoma Home, Rejuvenation, Mark & Graham, and West Elm on behalf of itself and its affiliates, including Williams-Sonoma, Inc., to send electronic messages to your email or similar account about updates on future events and promotions relating to WSI Brands, our affiliates and our Select Partners. You may also receive tailored ads on social media and other websites. You can withdraw your consent at any time by Contacting Us. We will treat the information you provide in accordance with our Privacy Policy. For additional details, please see our Terms & Conditions.
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Please note: you must be at least 13 years of age or older to receive email correspondence.
We respect your privacy and we adhere to strict industry guidelines and practices to protect the personal information that you share with us. For additional details, please see our Privacy Policy.
Moving? Already have a new address? Keep your Williams Sonoma catalogs arriving on time by making any address changes in the boxes below.
Please note that updating your catalog mailing address does not automatically update the shipping address in your online account information. To make changes to your online account, please click here.
If you'd like to receive fewer issues of our catalog, please change your Catalog Mailing Options.
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We will do our best to serve you. These changes may take up to 8-10 weeks to occur.
"}},"catalogRequestMailingOptionsConfig":{"pageTitle":{"title":"Catalog Mailing Options"},"pageDescription":{"description":"In a continued effort to provide superior service to our customers while minimizing our impact on the environment, Williams Sonoma would like to offer you the option to reduce unwanted catalog mailings. If there are changes to your mailing information, please let us know of your Catalog Address Change."},"states":[{"displayName":"Please Select"},{"displayName":"Alabama"},{"displayName":"Alaska"},{"displayName":"American Samoa"},{"displayName":"Arizona"},{"displayName":"Arkansas"},{"displayName":"Armed Forces Americas"},{"displayName":"Armed Forces Europe"},{"displayName":"Armed Forces Pacific"},{"displayName":"California"},{"displayName":"Colorado"},{"displayName":"Connecticut"},{"displayName":"Delaware"},{"displayName":"District Of Columbia"},{"displayName":"Federated States Of Micronesia"},{"displayName":"Florida"},{"displayName":"Georgia"},{"displayName":"Guam"},{"displayName":"Hawaii"},{"displayName":"Idaho"},{"displayName":"Illinois"},{"displayName":"Indiana"},{"displayName":"Iowa"},{"displayName":"Kansas"},{"displayName":"Kentucky"},{"displayName":"Louisiana"},{"displayName":"Maine"},{"displayName":"Marshall Islands"},{"displayName":"Maryland"},{"displayName":"Massachusetts"},{"displayName":"Michigan"},{"displayName":"Minnesota"},{"displayName":"Mississippi"},{"displayName":"Missouri"},{"displayName":"Montana"},{"displayName":"Nebraska"},{"displayName":"Nevada"},{"displayName":"New Hampshire"},{"displayName":"New Jersey"},{"displayName":"New Mexico"},{"displayName":"New York"},{"displayName":"North Carolina"},{"displayName":"North Dakota"},{"displayName":"Northern Mariana Islands"},{"displayName":"Ohio"},{"displayName":"Oklahoma"},{"displayName":"Oregon"},{"displayName":"Palau"},{"displayName":"Pennsylvania"},{"displayName":"Puerto Rico"},{"displayName":"Rhode Island"},{"displayName":"South Carolina"},{"displayName":"South Dakota"},{"displayName":"Tennessee"},{"displayName":"Texas"},{"displayName":"Utah"},{"displayName":"Vermont"},{"displayName":"Virgin Islands"},{"displayName":"Virginia"},{"displayName":"Washington"},{"displayName":"West Virginia"},{"displayName":"Wisconsin"},{"displayName":"Wyoming"}],"uiTextForm":{"catalogPreference":{"description":"STEP 1: Please select from the following options *
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","fullName":{"fieldName":"Full Name*"},"address":{"fieldName":"Address*"},"city":{"fieldName":"City*"},"zip":{"fieldName":"Zip*"},"state":{"fieldName":"State*"},"customerId":{"fieldName":"Customer #","fieldMessage":""},"email":{"fieldName":"Email*"},"confirmEmail":{"fieldName":"Confirm Email*"},"disclaimerNotes":{"financeIncentiveNote":{"message":"California residents: can see Financial Incentive Terms for terms and can request Do Not Sell My Info. Please visit our privacy policy to learn how we use your information."}},"sendButton":{"buttonText":"SEND"}},"contactInformationMessageForIssues":""},"catalogMailingOptionsThankYouConfig":{"pageTitle":{"title":"Thank You"},"pageDescription":{"description":"Thank you for updating your catalog mailing options. These changes may take up to 8-10 weeks."}},"enrolledThankYouConfig":{"pageTitle":{"title":"Thank you!"},"pageDescription":{"description":"Your email address is confirmed. You can now earn Silver rewards by entering your phone number at checkout online and in stores. You're all set!"},"accountButton":{"buttonText":"View my account"},"shopButton":{"buttonText":"Shop now"}},"alreadyEnrolledConfig":{"pageTitle":{"title":"You're already enrolled!"},"pageDescription":{"description":"You can now earn Silver rewards by entering your phone number at checkout online and in stores."},"accountButton":{"buttonText":"View my account"},"shopButton":{"buttonText":"Shop now"}},"enrollConfirmedConfig":{"pageTitle":{"title":"Welcome to The Key Rewards"},"pageDescriptionInbox":{"description":"Congratulations! You can now earn Silver rewards by entering your phone number at checkout online and in stores."},"sevenBrands":{"title":"MEET OUR BRANDS","listOfBrands":[{"alt":"Pottery Barn"},{"alt":"Williams Sonoma"},{"alt":"west elm"},{"alt":"Pottery Barn Kids"},{"alt":"Williams Sonoma Home"},{"alt":"Pottery Barn Teen"},{"alt":"Mark & Grgaham"},{"alt":"Rejuvenation"}]}},"enrollUnconfirmedConfig":{"pageTitle":{"title":"You're Almost Done"},"pageDescriptionInbox":{"description":"Please check your inbox for our confirmation email and verify your email address. Then we'll be able to send you unlocked rewards and other member-only offers."},"pageDescription":{"description":"And that's it! You're now ready to start earning across our eight brands."},"sevenBrands":{"title":"MEET OUR BRANDS","listOfBrands":[{"alt":"Pottery Barn"},{"alt":"Williams Sonoma"},{"alt":"west elm"},{"alt":"Pottery Barn Kids"},{"alt":"Williams Sonoma Home"},{"alt":"Pottery Barn Teen"},{"alt":"Mark & Grgaham"},{"alt":"Rejuvenation"}]}},"theKeyPage":{"pageTitle":{"title":"Enroll in The Key"},"becomeMember":"Become A Member Today","benefits":"Earn 2% back in Silver rewards and enjoy exclusive benefits across our eight brands.","alreadyMember":"Already a Member?","listOfBrands":{"brands":[{"name":"Pottery Barn"},{"name":"Williams Sonoma"},{"name":"west elm"},{"name":"Pottery Barn Kids"},{"name":"Williams Sonoma Home"},{"name":"Pottery Barn Teen"},{"name":"Mark and Graham"},{"name":"Rejuvenation"}]},"customerServiceHours":"Saturday-Sunday 6 a.m. to 6 p.m. PST","step1":"Step 1","step2":"Step 2","step3":"Step 3","step4":"Step 4","required":"Required","select":"Select","submit":"Submit","cancel":"Cancel","questionAboutKey":"Questions about The Key Rewards? 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Please make corrections if needed, or use the address as entered."},"zipcode":{"required":"Please enter a 5 digit zip code.","length":"Your zip code must be exactly 5 digits."}}},"enrollKeyTexts":{"firstAndLastName":"First and Last Name Required","textError":" Your account with our family of brands only has one name. Please fill in your first and last name to enroll in The Key. Your first and last name will only be updated in The Key program.","firstName":"First name","lastName":"Last name","city":"City","selectState":"Please select a state","selectMonth":"Please select a month","selectDay":"Please select a day"},"loginOrCreate":{"not":"Not","signedInAs":"Signed in as","authenticatedTitle":"Please confirm your contact information below to create your Key account.","anonymousTitle":"To get started, use your login from any of our eight brands, or create a new brand account.","signInTitle":"Sign in to an existing account","createAccountTitle":"Create a new account"},"phone":{"title":"Phone Number","notice":"IMPORTANT! We'll use your phone number to track your rewards. Let us know you're a member by using this number every time you make a purchase at our collection of brands. Your phone number is your Key.","inputPlaceholder":"Mobile Number Recommended","rewardUpdate":"Key Rewards Updates","rewardUpdateDesc":"Sign me up to receive automated text notifications on available rewards and exclusive benefits. You understand that consent is not required to make a purchase. Message and data rates may apply. Message frequency varies. Wireless Carriers are not liable for delayed or undelivered messages. Text HELP for help and STOP to cancel."},"address":{"title":"Address","addressTitle":"Address","zipcode":"Zip Code","city":"City","state":"State"},"birthday":{"title":"Birthday","notice":"Why give us your birth date? We might just send you something to celebrate.","selectMonth":"Select Month","selectDay":"Select Day"}},"memberBenefitConfig":{"title":{"text":"Enjoy Exclusive Member Benefits"},"rewardsBenefit":{"title":{"text":"2% back in Rewards"},"description":{"text":"Online and in store across our eight brands."}},"exclusiveBenefit":{"title":{"text":"Member Exclusive"},"description":{"text":"Enjoy member-only offers and invitations to special events."}},"earlyAccessBenefit":{"title":{"text":"Early Access"},"description":{"text":"Be the first to shop sales and see new collections lauch."}},"feedbackFAQ":{"text":"Questions about The Key Rewards? Visit our FAQs."},"termAndCondition":{"seeFullText":"See full","text":"Terms and Conditions","detailText":"for details."},"termsContent":{"content":{"altImg":"Key Rewards Terms and Conditions","title":"Silver Key Rewards Terms and Conditions","description":"Silver Key Rewards is a loyalty program ('Silver Key Rewards' or the 'Program') offered by Williams-Sonoma, Inc. and is separate from the brand credit card programs. If you are enrolled in the brand credit card program ('Cardholders'), you are enrolled into Silver Key Rewards when you enroll for a credit card or when your existing credit card is converted to a Capital One credit card. Members of the Program ('Silver Key Members') are responsible for remaining familiar with these Program Terms and Conditions. These Terms and Conditions apply to your participation in the Program. Your participation in the Program constitutes your agreement to follow these Terms and Conditions and to be bound by them.
Williams-Sonoma, Inc. reserves the right to update or modify these Terms and Conditions at any time without prior notice. Those changes will go into effect on the Last Updated Date shown in the revised Terms and Conditions. By continuing to participate in the Program, you are agreeing to the revised Terms and Conditions. For this reason, we encourage you to review these Terms and Conditions whenever you visit the Program websites.
It is free to enroll in Silver Key Rewards. No purchase is necessary. At this time, enrollment is available on any participating brand site, such as [potterybarn.com/thekey], over the phone or in our stores. Participating brands include: Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, west elm, Williams Sonoma, Williams Sonoma Home, Mark and Graham, and Rejuvenation including Outlet locations (the 'Williams-Sonoma, Inc. Brands'). At this time, GreenRow is not included in Silver Key Rewards.
To enroll in Silver Key Rewards in store, online or via phone, simply provide your first and last name, birthday and month, a mailing address, an email address and a unique phone number that you have the right to use. Silver Key Members are responsible for keeping contact information up to date by calling customer service at 1-844-445-7670. Williams-Sonoma, Inc. is not responsible for communications, offers, or rewards sent to out-of-date email addresses.
Silver Key Members must be at least 13 years old and legal residents of the United States or Puerto Rico to be eligible to enroll in the Program. If you are a minor in your state of residence, your parent or legal guardian must agree to these Terms and Conditions on your behalf and you may only participate in the Program with permission from your parent or legal guardian.
Williams-Sonoma, Inc. employees and their families are eligible to participate in the Program. Members of the Williams-Sonoma, Inc. B2B Program are eligible to participate in the Program.
In order to earn rewards on each purchase, Silver Key Members must identify themselves at the time of purchase, either in-store, on the phone or online, by entering the same phone number that was used to enroll. Assuming the registered phone number is used, Silver Key Members who are not using their Card will qualify for 2% back in rewards on United States, including Puerto Rico, eligible purchases, before taxes and shipping and Members who are also Cardholders will qualify for the rewards associated with their card.
Rewards cannot be earned on items or portions of items purchased with any rewards, gift cards or merchandise cards. Purchases will only qualify towards earning rewards once they have shipped.
Silver Key Members are eligible to earn rewards every time they shop online, in store or on the phone via our Care Center at any of the Williams-Sonoma, Inc. Brands. Rewards can also be earned on design services, except where exclusions apply (see Exclusions below). At this time, GreenRow is not included in Silver Key Rewards. Silver Key Rewards is available only to residents of the United States and Puerto Rico, and is not available at stores or websites in countries outside of the United States or Puerto Rico, either via border-free or Williams-Sonoma, Inc. international affiliates or Canadian-based stores.
There will be a minimum 30-day waiting period from time of transaction or ship date, whichever is later, until rewards 'vest.'
We are unable to retroactively apply rewards for those customers who did not identify themselves with appropriate account information at time of purchase.
While Cardholders are automatically enrolled in the Program, Cardholders are also subject to additional Cardholder terms, which will be provided separately by Capital One when you apply for a credit card. Please visit your Capital One account or contact Capital One at the number on the back of your card for more details. Capital One issues credit cards to the Cardholder and is in no way affiliated with or responsible for the Program. Any disputes concerning rewards under Silver Key Rewards will not affect any payments or other obligations to Capital One.
Silver Key Rewards are issued via email.
Resellers are excluded from the Program and from receiving Silver Key Rewards. If Williams-Sonoma, Inc. mistakenly issues Silver Key Rewards for resale purchases, it reserves the right to deduct those improperly awarded Silver Key Rewards and/or to invalidate improperly issued Silver Key Rewards as well as to terminate such accounts. If you are found, in the sole discretion of Williams-Sonoma, Inc. to be a reseller, your account may be terminated.
International orders, taxes, shipping, and items fulfilled by third parties (including Williams Sonoma Wine, eGiftcards, mobile Point of Sale and Square purchases) are not eligible to earn rewards. Installation Services, volume gift card purchases, bulk orders, donations and bag fees are also not eligible to earn rewards. The Program excludes purchases at GreenRow. Williams-Sonoma, Inc. reserves the right to add additional exclusions at any time, as needed.
Silver Key Rewards can be used on eligible purchases between the dates of issuance and expiration. Once Silver Key Rewards have vested, Silver Key Rewards are issued in $10 increments via email; therefore, a valid email address is required. Silver Key Rewards are issued electronically with a 90-day expiration date to the Member's registered email address after a 30-day post-purchase or post-shipment vesting period. Any remaining balance that has not generated a reward will expire after two years of inactivity. If a Member misplaces their emailed rewards, she or he can access their rewards through Silver Key Rewards on any participating brand website, via their Apple or Android digital wallet, at registers at time of purchase in store, or on the phone with our Care Center until it expires. Williams-Sonoma, Inc. is not responsible for lost, stolen, or misdelivered Silver Key Rewards.
Rewards can be used on multiple purchases, as well as design services, across brands, both in store and on websites or on the phone, until balance is used in full or until expiration date. The brands included are: Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Williams Sonoma, west elm, Williams Sonoma Home, Mark and Graham, and Rejuvenation
Rewards earned are not transferable and may not be sold, resold, exchanged or bartered. Rewards have no cash value and cannot be exchanged for cash. Rewards cannot be used to purchase gift cards or third party services. Unused and expired balances will be forfeited. Rewards are not property and customers have no property interest in rewards points. Additional exclusions may apply - see your rewards email for details and specific exclusions.
Bonus Rewards for Special Offers
From time to time, Williams-Sonoma, Inc. may make bonus offers to earn additional rewards ('Bonus Rewards') for Silver Key Members. Silver Key Members should read each offer carefully, as there may be important conditions or limitations, such as blackout periods, Bonus Reward limits, or exclusions. Silver Key Members may have to register to qualify for the offer. Williams-Sonoma, Inc. may change or withdraw an offer at any time without notice. Any such change or withdrawal will not affect Bonus Rewards already earned. Certain offers may only be communicated via email.
Silver Key Members have the right to cancel memberships at any time by calling the Williams-Sonoma, Inc. Care Center at 1-844-445-7670. By canceling a membership, accounts will be closed and any rewards balance forfeited, and Program benefits will end. Williams-Sonoma, Inc., at its sole discretion, may terminate memberships without notice if continued use would violate any terms of the Program. Williams-Sonoma, Inc. may cancel the program at any time. Williams-Sonoma, Inc. may close your account after 24 months of inactivity on the account.
Cardholders who cancel their cards will still be enrolled in the Program and will still be eligible to earn Silver Key Rewards, unless they cancel.
Silver Key Rewards are refundable if item(s) purchased with Silver Key Rewards are returned within the 90 day Silver Key Reward expiration window. At time of return, the Member will not receive new Silver Key Rewards, but any Key Reward balance will be available the next day through the online Silver Key Rewards Dashboard, at registers in-store at time of purchase, and through our Care Center until they expire. An emailed Silver Key Reward will also be sent with the remaining balance. Same-day cancellations purchased with Silver Key Rewards online or as phone orders may not be reflected in the Silver Key Rewards Dashboard for up to 24 hours.
Returned items may result a reduction of or elimination of accumulated Silver Key Rewards.
By providing your enrollment information, you are opting in to 'Silver Key Rewards' Program communications, including email and social postings, as well as email communications from our family of brands. You are also giving permission to the Program to use your transaction and profile data to send personalized Program communications and special offers.
Your information will be used in accordance with Williams-Sonoma, Inc.'s privacy policy, available at williamssonoma.com/customer-service/legal-statement.html#privacy.
Williams-Sonoma, Inc. offers its customers mobile alerts about order and shipping updates, Silver Key Rewards, exclusive/early access deals, and other marketing messages about events, new products, and other offers by SMS message (the 'Service'). By participating in the Service, you are agreeing to these Terms and Conditions and to the Williams-Sonoma online Terms of Use and Privacy Policy.
Signing Up and Opting-In to the Service
Enrollment in the Service requires you to provide your mobile phone number and to agree to these terms and conditions. You may not enroll if you are under 18 years old (except in Alabama and Nebraska, 19 years old). Before the Service will start, you will need to verify the mobile phone number you provided by responding to a text message to your mobile phone that affirms your choice to opt-in to this Service and your agreement to these Terms and Conditions. Williams-Sonoma, Inc. reserves the right to stop offering the Service at any time with or without notice.
By opting into the Service, you:
Messages You May Receive
Once you affirm your choice to opt in to the Service, your message frequency may vary. You may receive an alert when:
Charges and Carriers
Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Servi
Supported carriers are AT & T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The Service may not be available on all wireless carriers. Williams-Sonoma, Inc. may add or remove any wireless carrier from the Service at any time without notice. Williams-Sonoma, Inc. and mobile carriers are not responsible for any undue delays, failure of delivery, or errors in message
To Stop the ServiceQuestio
You can text HELP for help at any time. This will provide you a link to the terms and conditions along with a phone number to call for assistance. You can also contact us at 1.877.812.6235.
Mobile Phone Number Change
In the event that you change or deactivate your mobile phone number, you agree to notify Williams-Sonoma, Inc. byor calling 1.877.812.6235.
THIS PROGRAM, AND ALL CONTENT AVAILABLE ON THE RELATED WEBSITES ARE PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE OR THOSE ARISING OUT OF A COURSE OF DEALING OR USAGE OF TRADE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ACKNOWLEDGE AND AGREE, BY YOUR PARTICIPATION IN THE PROGRAM AND USE OF RELATED WEBSITES, AS APPLICABLE, THAT YOUR USE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE, AND THAT WILLIAMS-SONOMA, INC. AND ITS OFFICERS, EMPLOYEES, DIRECTORS, SHAREHOLDERS, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS, AND LICENSORS ('AFFILIATES') SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS WEBSITE OR OUR MOBILE APPLICATIONS.
IN PARTICULAR AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WILLIAMS-SONOMA, INC. AND ITS AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF CONTENT AVAILABLE ON OR THROUGH THE PROGRAM OR RELATED WEBSITES, OR THE CONTENT OF ANY WEBSITES OR ONLINE SERVICES LINKED TO OR INTEGRATED WITH THE WEBSITE OR MOBILE APPLICATIONS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WILLIAMS-SONOMA, INC. AND ITS AFFILIATES WILL HAVE NO LIABILITY FOR ANY: (a) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (b) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO OR USE OF THE PROGRAM OR RELATED WEBSITES; (c) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR OF ANY PERSONAL INFORMATION OR USER DATA; (d) ANY INTERRUPTION OF TRANSMISSION TO OR FROM THE PROGRAM OR RELATED WEBSITES; (e) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED ON OR THROUGH THE PROGRAM WEBSITES BY ANY THIRD PARTY; OR (f) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED OR SHARED THROUGH THE PROGRAM WEBSITES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WILLIAMS-SONOMA, INC. OR ITS AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING FOR THE INDIRECT LOSS OF PROFIT, REVENUE, OR DATA) ARISING OUT OF OR RELATING TO THE PROGRAM OR RELATED WEBSITES, HOWEVER CAUSED, AND UNDER WHATEVER CAUSE OF ACTION OR THEORY OF LIABILITY BROUGHT (INCLUDING UNDER ANY CONTRACT, NEGLIGENCE, OR OTHER TORT THEORY OF LIABILITY) EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
","remainingContent":"Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent we may not, as a matter of applicable law, disclaim any warranty or limit our liability, the scope and duration of such warranty and the extent of our liability will be the minimum permitted under such law.
To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Williams-Sonoma, Inc. and its Affiliates from and against any and all claims, costs, proceedings, demands, losses, damages, and expenses (including, without limitation, reasonable attorney's fees and legal costs) of any kind or nature, arising from or relating to, any actual or alleged breach of these Terms and Conditions by you or anyone using your account. If we assume the defense of such a matter, you will reasonably cooperate with us in such defense.
You and Williams-Sonoma, Inc. agree that, except as set forth below, we will resolve any disputes between us (including any disputes between you and a third-party agent of Williams-Sonoma, Inc.) through binding and final arbitration instead of through court proceedings. You and Williams-Sonoma, Inc. hereby waive any right to a jury trial of any Claim (defined below). All controversies, claims, counterclaims, or other disputes arising between you and Williams-Sonoma, Inc. or you and a third-party agent of Williams-Sonoma, Inc. (a 'Claim') will be resolved exclusively by final and binding arbitration in accordance with the Rules of the American Arbitration Association ('AAA Rules'). The arbitration will be heard and determined by a single arbitrator. The arbitrator's decision in any such arbitration will be final and binding upon the parties and may be enforced in any court of competent jurisdiction. The parties agree that the arbitration proceedings will be kept confidential and that the existence of the proceeding and any element of it (including, without limitation, any pleadings, briefs or other documents submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration, by applicable disclosure rules and regulations of securities regulatory authorities or other governmental agencies, or as specifically permitted by state law. The Federal Arbitration Act and federal arbitration law apply to this agreement. However, the arbitrator, and not any federal, state, or local court or agency, shall have the exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of these Terms and Conditions including, but not limited to, a claim that all or any part of these Terms and Conditions is void or voidable.
If you demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, Williams-Sonoma, Inc. will pay as much of the administrative costs and arbitrator's fees required for the arbitration as the arbitrator deems necessary to prevent the cost of the arbitration from being prohibitive. In the final award, the arbitrator may apportion the costs of arbitration and the compensation of the arbitrator among the parties in such amounts as the arbitrator deems appropriate.
This arbitration agreement does not preclude you or Williams-Sonoma, Inc. from seeking action by federal, state, or local government agencies. You and Williams-Sonoma, Inc. also have the right to bring qualifying claims in small claims court. In addition, you and Williams-Sonoma, Inc. retain the right to apply to any court of competent jurisdiction for provisional relief, including pre-arbitral attachments or preliminary injunctions, and any such request shall not be deemed incompatible with these Terms and Conditions, nor a waiver of the right to have disputes submitted to arbitration as provided in these Terms and Conditions.
Neither you nor Williams-Sonoma, Inc. may act as a class representative or private attorney general, nor participate as a member of a class of claimants, with respect to any Claim. Claims may not be arbitrated on a class or representative basis. The arbitrator can decide only your and/or Williams-Sonoma, Inc.'s individual Claims. The arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated.
If any provision of this Section is found to be invalid or unenforceable, then that specific provision shall be of no force and effect and shall be severed, but the remainder of this Section shall continue in full force and effect. If for any reason a claim proceeds in court rather than in arbitration you and Williams-Sonoma, Inc. each waive any right to a jury trial. No waiver of any provision of this Section of the Terms and Conditions will be effective or enforceable unless recorded in a writing signed by the party waiving such a right or requirement. Such a waiver shall not waive or affect any other portion of these Terms and Conditions. The arbitrator may award in the arbitration the same damages or other relief available under applicable law, including injunctive and declaratory relief, as if the action were brought in court on an individual basis. Notwithstanding anything to the contrary in the foregoing or herein, the arbitrator may not issue a 'public injunction' and any such 'public injunction' may be awarded only by a federal or state court. If either party seeks a 'public injunction,' all other claims and prayers for relief must be adjudicated in arbitration first and any prayer or claim for a 'public injunction' in federal or state court stayed until the arbitration is completed, after which the federal or state court can adjudicate the party's claim or prayer for 'public injunctive relief.' In doing so, the federal or state court is bound under principles of claim or issue preclusion by the decision of the arbitrator. This Section of the Terms and Conditions will survive the termination of your relationship with Williams-Sonoma, Inc.
THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN AAA RULES, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHTS THAT YOU OR WILLIAMS-SONOMA, INC. WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION.
Any action relating to the use of the Program and related websites or any transaction with Williams-Sonoma, Inc. must be brought in the state or federal courts located in the County of San Francisco, California. You consent and submit to the personal jurisdiction of such courts for the purposes of any such action.
These Terms and Conditions will be governed by and construed in accordance with the laws of the State of California, without giving effect to any conflict of laws rules or provisions.
Under no circumstances will we be held liable for any delay or failure in performance due in whole or in part to any acts of nature or other causes beyond our reasonable control.
If any provision of these Terms and Conditions is found to be unlawful or unenforceable, then that provision will be deemed severable from these Terms and Conditions and will not affect the enforceability of any other provisions.
The failure by us to enforce any right or provision of these Terms and Conditions will not prevent us from enforcing such right or provision in the future.
We may assign our rights and obligations under these Terms and Conditions, including in connection with a merger, acquisition, sale of assets or equity, or by operation of law.
Last Updated: September 13, 2021
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We are currently performing site maintenance.","updateEmailOptionsMessage":"Please come back later to update your email options or you may call Customer Service at { supportPhone }."},"EMerchCard":{"eMerchBalanceTitle":"Your {data.initialCardValue} eMerchandise Card is here!","emerdCardNumber":"eMerchandise Card Number","pinNumber":"Pin Number","shop":"Shop","required":"(required)"},"ForgotPassword":{"home":"Home","signIn":"Sign In","resetPassword":"Reset Password","forgotPassword":"Forgot Password"},"GiftCardSvcBalance":{"home":"Home","giftCardBalance":"Gift Card Balance"},"JoinOurEmailList":{"home":"Home","joinOurEmailList":"Join Our Email list","catalogsAndEmailSettings":"Catalogs & Email Settings"},"KeyRewards":{"familyOfBrandsAriaLabel":"The Key Rewards Family of Brands: Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, West Elm, Williams Sonoma, Williams Sonoma Home and Mark And Graham","home":"Home","accountSuffix":"{userName}'s Account"},"Login":{"myAccount":"My Account","signIn":"Sign In","signInInfo":"You can now sign into any of","createAccountInfo":"If you don't have an account, create an account.","createAccount":"Create an Account","createAccountDetails":"When you open a","accountBenefits":"account, you'll be able to Express Checkout, create a Wishlist, save credit cards, and see your order history on any of","promotionalEmailsInfo":"If you do not wish to receive promotional emails from us,","processingRequestNote":"Note that it may take a few days for us to process your request.","internationalAddressNotice":"We do not currently support international addresses with our accounts."},"LoginAttempts":{"home":"Home","userAccount":"{userName}'s Account"},"Logout":{"myAccount":"My Account","signedOut":"Signed Out"},"PasswordRequirementsChange":{"passwordRequirements":"Our password requirements have changed","newRequirements":"Your existing password does not meet our new requirements. Would you like to reset your password now or continue","checkOut":"with check out","guest":"as a guest?","resetPassword":"Reset Password"},"PasswordUpdateThanks":{"home":"Home","signIn":"Sign In"},"RecipeBox":{"textLabelPlaceholder":"Text Label","home":"Home","accountSuffix":"{userName}'s Account","recipeBox":"Recipe Box","getInspired":"Get inspired by all of the recipes you have saved below.","recipes":"Listed below are the recipes you've saved in your recipe box.","searchOurRecipes":"Search Our 7,500+ Recipes","searchRecipes":"search recipes","goToRecipes":"go to recipes","yourRecipes":"your recipes","noRecipes":"You have no recipes in your box yet. Check out some suggetions using the search box above.","noRecipeMessageDesktop":"You currently have no recipes in your recipe box. To browse our collection of recipes or search for a specific recipe to add to your box, select 'Go to Recipes.'","showMoreRecipes":"show more recipes"},"TradeSignin":{"alreadyConnected":"Already connected or a new online B2B member?","login":"Login to start shopping","completeAccount":"Complete a one-time account connection to shop","signIn":"Sign in with your 12 digit B2B Member ID and Access Code to begin.","needHelp":"Need Help?"},"UpdateForgotPassword":{"passwordPlaceholder":"Password","confirmPasswordPlaceholder":"Confirm Password","home":"Home","signIn":"Sign In","updatePassword":"Update your password","passwordChangeInstruction":"To change your password, please enter a new password and confirm. Your new password can be used to sign into any of our","securityNotice":"For security reasons, we will delete any saved credit card information stored within your account when you update your password.","newPassword":"New password","learnMoreSecurePasswords":"Learn More About Secure Passwords.","confirmPassword":"Confirm Password","hidePassword":"Hide Password","showPassword":"Show Password","submit":"Submit"},"Verification":{"home":"Home","accountSuffix":"{userName}'s Account","confirmation":"Confirmation Code","hello":"Hello"},"TermsAndCondition":{"heading":"Terms and Conditions","programDescription":"The Key Rewards is a loyalty program ("The Key Rewards" or the "Program") offered by Williams-Sonoma, Inc. and is separate from the brand credit card programs. Members of the Program ("Key Holders") are responsible for remaining familiar with these Program Terms and Conditions. These Terms and Conditions apply to your participation in the Program. Your participation in the Program constitutes your agreement to follow these Terms and Conditions and to be bound by them.","changesToTerms":"These Terms and Conditions May Change","changeNotice":"Williams-Sonoma, Inc. reserves the right to update or modify these Terms and Conditions at any time without prior notice. Those changes will go into effect on the Last Updated Date shown in the revised Terms and Conditions. By continuing to participate in the Program, you are agreeing to the revised Terms and Conditions. For this reason, we encourage you to review these Terms and Conditions whenever you visit the Program websites.","enrollmentHeading":"Enrollment","enrollmentDetails":"It is free to enroll in The Key Rewards. No purchase is necessary. At this time, enrollment is available on any participating brand site, such as potterybarn.com/thekey, over the phone or in our stores. Participating brands include: Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, west elm, Williams Sonoma, Williams Sonoma Home and Mark and Graham, including Outlet locations. At this time, Rejuvenation is not included in The Key Rewards.","enrollmentProcess":"To enroll in The Key Rewards in store, online or via phone, simply provide your first and last name, birth day and month, a mailing address, an email address and a unique phone number that you have the right to use. Key Holders are responsible for keeping contact information up to date by calling customer service at { loyaltySupportPhoneNumber }. Williams-Sonoma, Inc. is not responsible for communications, offers, or rewards sent to out-of-date email addresses.","eligibilityHeading":"Eligibility","eligibilityDetails":"Key Holders must be at least 13 years and legal residents of the United States or Puerto Rico to be eligible to enroll in the Program. If you are a minor in your state of residence, your parent or legal guardian must agree to these Terms and Conditions on your behalf and you may only participate in the Program with permission from your parent or legal guardian.","employeeEligibility":"Williams-Sonoma, Inc. employees and their families are eligible to participate in the Program. Members of the Williams-Sonoma, Inc. "To The Trade Program" are eligible to participate in the Program.","earningHeading":"Earning","earningDetails":"In order to earn rewards on each purchase, Key Holders must identify themselves at the time of purchase, either in-store, on the phone or online, by entering the same phone number that was used to enroll. Assuming the registered phone number is used, Key Holders will qualify for 3% back in rewards on United States, including Puerto Rico, purchases, before taxes and shipping.","earningsExclusions":"Rewards cannot be earned on items or portions of items purchased with any rewards, gift cards or merchandise cards. Purchases will only qualify towards earning rewards once they have shipped.","storeEarnings":"Key Holders are eligible to earn rewards every time they shop online, in store or on the phone via our Care Center at any Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, west elm, Williams Sonoma, Williams Sonoma Home and Mark and Graham, including Outlet locations. Rewards can also be earned on design services, except where exclusions apply (see Exclusions below). At this time, Rejuvenation is not included in The Key Rewards. The Key Rewards is available only to residents of the United States and Puerto Rico, and is not available at stores or websites in countries outside of the United States or Puerto Rico, either via border-free or Williams-Sonoma, Inc. international affiliates or Canadian-based stores.","waitingPeriod":"There will be a minimum 30-day waiting period from time of transaction or ship date, whichever is later, until rewards are eligible for issue.","retroActiveEarning":"Retro-Active Earning: At this time, we are unable to retroactively apply rewards for those customers who did not identify themselves with appropriate account information at time of purchase.","creditCardRewards":"Williams Sonoma, Pottery Barn, and west elm credit card holders are eligible to participate in The Key Rewards. However, when using a brand credit card, purchases will qualify only for rewards offered by the credit card rewards programs, except for Williams Sonoma Visa card holders (see examples A and B below).","exampleA":"Example A: A Williams Sonoma Visa card holder who is also a Key Holder will receive 5% back in rewards from the credit card program when using their card at Williams Sonoma. If the same customer shops at other Williams-Sonoma, Inc. brands, including Mark & Graham, Pottery Barn Teen, Pottery Barn Kids, Pottery Barn and west elm, he or she could receive 3% back in rewards from The Key Rewards and 1% back in rewards from the credit card program.","exampleB":"Example B: A Key Holder who makes a Pottery Barn Credit Card purchase of $250 at Pottery Barn Teen would earn 10% back under the Pottery Barn Credit Card Rewards Program. If the same customer used a different credit card, he or she would earn 3% back under The Key Rewards.","creditCardSeparation":"The brand credit card reward programs are separate from The Key Rewards and therefore, rewards earned and redeemed through the credit card reward programs are bound separately by those program terms and conditions. Comenity Bank issues Williams Sonoma, Pottery Barn, and west elm credit cards and is in no way affiliated with or responsible for The Key Rewards Program. Any disputes concerning rewards under The Key Rewards will not affect any payments or other obligations to Comenity Bank.","rewardsRate":"Key Rewards are earned at a 3% rate and are issued via email. Store Credit Card rewards are earned at a different rate and are issued separately in your credit card monthly billing statement or via direct mail.","exclusionsHeading":"Exclusions","exclusionsDetails":"International orders, taxes, shipping, and items fulfilled by third parties (including Williams Sonoma Wine, eGiftcards, mobile Point of Sale and Square purchases) are not eligible to earn rewards. Installation Services, volume gift card purchases, bulk orders, donations and bag fees are also not eligible to earn rewards. Purchases made prior to March 20, 2018 are not eligible. The Program excludes purchases at Rejuvenation. Williams-Sonoma, Inc. reserves the right to add additional exclusions at any time, as needed.","rewardsUsageHeading":"Rewards","rewardsUsageDetails":"Rewards can be used on eligible purchases between the dates of issuance and expiration. Key Rewards are issued in ${ threshold } increments via email; therefore, a valid email address is required. Key Rewards are issued electronically with a 90-day expiration date to the Key Holder's registered email address after a 30-day post-purchase or post-shipment vesting period. Any remaining balance that has not generated a reward will expire after two years of inactivity. If a Key Holder misplaces their emailed rewards, she or he can access their rewards through the Key Rewards Dashboard, via their Apple or Android digital wallet, at registers at time of purchase in store, or on the phone with our Care Center until it expires.","rewardsSpendingDetails":"Rewards can be used on multiple purchases, as well as design services, across brands, both in store and on websites or on the phone, until balance is used in full or until expiration date. The brands included are: Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Williams Sonoma, west elm, Williams Sonoma Home, and Mark and Graham.","rewardTransfer":"Rewards earned are not transferable and may not be sold, resold, exchanged or bartered. Rewards have no cash value and cannot be exchanged for cash. Rewards cannot be used to purchase gift cards or third party services. Additional exclusions may apply - see your rewards email for details and specific exclusions.","cancellationAndClosure":"Cancellation and Closure of Account","keyHoldersRights":"Key Holders have the right to cancel memberships at any time by calling the Williams-Sonoma, Inc. Care Center at, ","keyHoldersRightsCanceling":"By canceling a membership, accounts will be closed and any rewards balance forfeited, and Program benefits will end. Williams-Sonoma, Inc., at its sole discretion, may terminate memberships without notice if continued use would violate any terms of the Program.","returns":"Returns","returnsInfo":"Rewards are refundable if item(s) purchased with Key Rewards are returned within the 90 day expiration window. At time of return, the Key Holder will not receive new rewards, but any rewards balance will be available the next day through the online Key Rewards Dashboard, at registers in-store at time of purchase, and through our Care Center until they expire. An emailed reward will also be sent with the remaining balance. Same-day cancellations purchased with Key Rewards online or as phone orders may not be reflected in the Key Rewards Dashboard for up to 24 hours.","optInPrivacyInfo":"By providing your enrollment information, you are opting in to 'The Key Rewards' Program communications, including email and social postings, as well as email communications from our family of brands. You are also giving permission to the Program to use your transaction and profile data to send personalized Program communications and special offers.","privacyPolicy":"Your information will be used in accordance with Williams-Sonoma, Inc.'s privacy policy, available at williamssonoma.com/customer-service/legal-statement.html#privacy.","textMessagingTerms":"Text Messaging Program Terms","textMessagingTermsInfo":"Williams-Sonoma, Inc. offers its customers mobile alerts about order and shipping updates, Key Rewards, exclusive/early access deals, and other marketing messages about events, new products, and other offers by SMS message (the 'Service'). By participating in the Service, you are agreeing to these Terms and Conditions and to the Williams-Sonoma online Terms of Use and Privacy Policy.","signUpOptIn":"Signing Up and Opting-In to the Service","signUpOptInInfo":"Enrollment in the Service requires you to provide your mobile phone number and to agree to these terms and conditions. You may not enroll if you are under 18 years old (except in Alabama and Nebraska, 19 years old). Before the Service will start, you will need to verify the mobile phone number you provided by responding to a text message to your mobile phone that affirms your choice to opt-in to this Service and your agreement to these Terms and Conditions. Williams-Sonoma, Inc. reserves the right to stop offering the Service at any time with or without notice.","byOptIn":"By opting into the Service, you:","authorizeAutodialer":"authorize Williams Sonoma Inc. to use autodialer or non-autodialer technology to send text messages to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in).","acknowledgeNoAgreement":"acknowledge that you do not have to agree to receive messages as a condition of purchase.","confirmSubscriber":"confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt in.","consentElectronicRecord":"consent to the use of an electronic record to document your opt-in. To request a free paper or email copy of the opt-in or to update our records with your contact information, please call { marketingPhoneNumber }. To view and retain an electronic copy of these Terms & Conditions or the rest of your opt-in, you will need (i) a device (such as a computer or mobile phone) with Internet access, and (ii) and either a printer or storage space on such device. For an email copy, you'll also need an email account you can access from the device, along with a browser or other software that can display the emails.","messagesReceived":"Messages You May Receive","messagesReceivedInfo":"Once you affirm your choice to opt in to the Service, your message frequency may vary. You may receive an alert when:","welcome":"you are welcomed into the Service","orderPlaced":"an order has been placed","orderDelivered":"an order has been delivered","itemShipped":"an item or items has shipped; an item or items are ready for an in-store pick up","keyExpire":"an available Key reward and certificate is about to expire","deals":"there are early access deals or private sales pertaining to your Key account","maketingPromotions":"there are general marketing or promotions","chargesAndCarriers":"Charges and Carriers","chargesAndCarriersMessageData":"Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Service","supportedCarriers":"Supported carriers are AT & T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The Service may not be available on all wireless carriers. Williams-Sonoma, Inc. may add or remove any wireless carrier from the Service at any time without notice. Williams-Sonoma, Inc. and mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.","toStopService":"To Stop the Service","toStopServiceInfo":"To stop receiving text messages from Williams-Sonoma, Inc., text the word STOP to { marketingSmsShortCode } any time or reply STOP to any of the text messages you have received from Williams-Sonoma, Inc. For Services operated through a different number, text STOP to that number to opt out. Your opt-out request may generate either a confirmation text or a texted request to clarify the text message program to which it applies (if you have more than one). To complete your opt-out, please provide the requested clarification. You acknowledge that the text message platform may not recognize and respond to unsubscribe requests that do not include the STOP keyword command and agree that Williams-Sonoma, Inc. and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Williams- Sonoma, Inc. through any other programs you have joined until you separately unsubscribe from those programs. These Terms & Conditions still will apply if you withdraw the consent mentioned above or opt out of the Service.","questions":"Questions","questionsInfo":"You can text HELP for help at any time. This will provide you a link to the terms and conditions along with a phone number to call for assistance. You can also contact us at ","mobilePhoneChange":"Mobile Phone Number Change","mobilePhoneChangeInfo":"In the event that you change or deactivate your mobile phone number, you agree to notify Williams-Sonoma, Inc. by { email } or calling { marketingPhoneNumber }.","disclaimer":"Disclaimer","disclaimerDescription":"This program, and all content available on the related websites are provided on an \"as is\" and \"as available\" basis without warranties of any kind, whether express, implied, statutory, or otherwise, including without limitation warranties of title or implied warranties of merchantability, non-infringement, or fitness for a particular purpose or those arising out of a course of dealing or usage of trade, to the fullest extent permitted by applicable law. To the fullest extent permitted by applicable law, you acknowledge and agree, by your participation in the program and use of related websites, as applicable, that your use is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use, and that Williams-Sonoma, Inc. and its officers, employees, directors, shareholders, parents, subsidiaries, affiliates, agents, and licensors (\"affiliates\") shall not be liable for any damages of any kind related to your use of this website or our mobile applications.","accuracyAndCompleteness":"In particular and to the fullest extent permitted by applicable law, Williams-Sonoma, Inc. and its affiliates make no representations or warranties about the accuracy or completeness of content available on or through the program or related websites, or the content of any websites or online services linked to or integrated with the website or mobile applications. To the fullest extent permitted by applicable law, Williams-Sonoma, Inc. and its affiliates will have no liability for any: (a) errors, mistakes, or inaccuracies of content; (b) personal injury or property damage resulting from your access to or use of the program or related websites; (c) any unauthorized access to or use of our servers or of any personal information or user data; (d) any interruption of transmission to or from the program or related websites; (e) any bugs, viruses, trojan horses, or the like which may be transmitted on or through the program websites by any third party; or (f) any loss or damage of any kind incurred as a result of the use of any content posted or shared through the program websites.","liability":"To the fullest extent permitted by applicable law, in no event will Williams-Sonoma, Inc. or its affiliates be liable to you or any third party for any indirect, special, incidental, punitive, or consequential damages (including for the indirect loss of profit, revenue, or data) arising out of or relating to the program or related websites, however caused, and under whatever cause of action or theory of liability brought (including under any contract, negligence, or other tort theory of liability) even if advised of the possibility of such damages.","warrantyExclusions":"Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent we may not, as a matter of applicable law, disclaim any warranty or limit our liability, the scope and duration of such warranty and the extent of our liability will be the minimum permitted under such law.","indemnification":"Indemnification","indemnificationDescription":"To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Williams-Sonoma, Inc. and its Affiliates from and against any and all claims, costs, proceedings, demands, losses, damages, and expenses (including, without limitation, reasonable attorney's fees and legal costs) of any kind or nature, arising from or relating to, any actual or alleged breach of these Terms and Conditions by you or anyone using your account. If we assume the defense of such a matter, you will reasonably cooperate with us in such defense.","arbitrationAgreementWaiver":"Arbitration Agreement & Waiver of Certain Rights","arbitrationAgreementWaiverInfo":"You and Williams-Sonoma, Inc. agree that, except as set forth below, we will resolve any disputes between us (including any disputes between you and a third-party agent of Williams-Sonoma, Inc.) through binding and final arbitration instead of through court proceedings. You and Williams-Sonoma, Inc. hereby waive any right to a jury trial of any Claim (defined below). All controversies, claims, counterclaims, or other disputes arising between you and Williams-Sonoma, Inc. or you and a third-party agent of Williams-Sonoma, Inc. (a \"Claim\") will be resolved exclusively by final and binding arbitration in accordance with the Rules of the American Arbitration Association (\"AAA Rules\"). The arbitration will be heard and determined by a single arbitrator. The arbitrator's decision in any such arbitration will be final and binding upon the parties and may be enforced in any court of competent jurisdiction. The parties agree that the arbitration proceedings will be kept confidential and that the existence of the proceeding and any element of it (including, without limitation, any pleadings, briefs or other documents submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration, by applicable disclosure rules and regulations of securities regulatory authorities or other governmental agencies, or as specifically permitted by state law. The Federal Arbitration Act and federal arbitration law apply to this agreement. However, the arbitrator, and not any federal, state, or local court or agency, shall have the exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of these Terms and Conditions including, but not limited to, a claim that all or any part of these Terms and Conditions is void or voidable.","arbitrationCosts":"If you demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, Williams-Sonoma, Inc. will pay as much of the administrative costs and arbitrator's fees required for the arbitration as the arbitrator deems necessary to prevent the cost of the arbitration from being prohibitive. In the final award, the arbitrator may apportion the costs of arbitration and the compensation of the arbitrator among the parties in such amounts as the arbitrator deems appropriate.","arbitrationRights":"This arbitration agreement does not preclude you or Williams-Sonoma, Inc. from seeking action by federal, state, or local government agencies. You and Williams-Sonoma, Inc. also have the right to bring qualifying claims in small claims court. In addition, you and Williams-Sonoma, Inc. retain the right to apply to any court of competent jurisdiction for provisional relief, including pre-arbitral attachments or preliminary injunctions, and any such request shall not be deemed incompatible with these Terms and Conditions, nor a waiver of the right to have disputes submitted to arbitration as provided in these Terms and Conditions.","classActionWaiver":"Neither you nor Williams-Sonoma, Inc. may act as a class representative or private attorney general, nor participate as a member of a class of claimants, with respect to any Claim. Claims may not be arbitrated on a class or representative basis. The arbitrator can decide only your and/or Williams-Sonoma, Inc.'s individual Claims. The arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated.","severabilityClause":"If any provision of this Section is found to be invalid or unenforceable, then that specific provision shall be of no force and effect and shall be severed, but the remainder of this Section shall continue in full force and effect. If for any reason a claim proceeds in court rather than in arbitration you and Williams-Sonoma, Inc. each waive any right to a jury trial. No waiver of any provision of this Section of the Terms and Conditions will be effective or enforceable unless recorded in a writing signed by the party waiving such a right or requirement. Such a waiver shall not waive or affect any other portion of these Terms and Conditions. The arbitrator may award in the arbitration the same damages or other relief available under applicable law, including injunctive and declaratory relief, as if the action were brought in court on an individual basis. Notwithstanding anything to the contrary in the foregoing or herein, the arbitrator may not issue a 'public injunction' and any such 'public injunction' may be awarded only by a federal or state court. If either party seeks a 'public injunction,' all other claims and prayers for relief must be adjudicated in arbitration first and any prayer or claim for a 'public injunction' in federal or state court stayed until the arbitration is completed, after which the federal or state court can adjudicate the party's claim or prayer for 'public injunctive relief.' In doing so, the federal or state court is bound under principles of claim or issue preclusion by the decision of the arbitrator. This Section of the Terms and Conditions will survive the termination of your relationship with Williams-Sonoma, Inc.","rightsLimitation":"This section limits certain rights, including the right to maintain a court action, the right to a jury trial, the right to participate in any form of class or representative claim, the right to engage in discovery except as provided in AAA rules, and the right to certain remedies and forms of relief. Other rights that you or Williams-Sonoma, Inc. would have in court also may not be available in arbitration.","otherProvisions":"Other Provisions","jurisdiction":"Any action relating to the use of the Program and related websites or any transaction with Williams-Sonoma, Inc. must be brought in the state or federal courts located in the County of San Francisco, California. You consent and submit to the personal jurisdiction of such courts for the purposes of any such action.","governingLaw":"These Terms and Conditions will be governed by and construed in accordance with the laws of the State of California, without giving effect to any conflict of laws rules or provisions.","forceMajeure":"Under no circumstances will we be held liable for any delay or failure in performance due in whole or in part to any acts of nature or other causes beyond our reasonable control.","unenforceableTerms":"If any provision of these Terms and Conditions is found to be unlawful or unenforceable, then that provision will be deemed severable from these Terms and Conditions and will not affect the enforceability of any other provisions.","failureToEnforce":"The failure by us to enforce any right or provision of these Terms and Conditions will not prevent us from enforcing such right or provision in the future.","assignmentOfRights":"We may assign our rights and obligations under these Terms and Conditions, including in connection with a merger, acquisition, sale of assets or equity, or by operation of law.","lastUpdated":"Last Updated: April 1, 2020"}}}}